How Technology Competency Drives Firm Profitability

.5 Development Hours for Live Attendance

Tue, November 9, 2021 - 12:00PM - 12:45PM (EST)

Rachel Baiden
Squire Patton Boggs, Global Technology Training Manager
Bonnie L. Beuth
FordHarrison, Information Systems Trainer
Tony Gerdes
Offit Kurman, Director of Knowledge and Innovation

In this panel discussion, members of  LTC4™ (Legal Technology Core Competencies Certification Coalition) will demonstrate how successful firms become more profitable through technology competency.

In this presentation, you will learn how technology competence impacts profitability through:

  • Onboarding new hires effectively
  • Improving billable time collection
  • Reducing security risks

Rachel Baiden

Rachel Baiden

Global Technology Training Manager

Rachel is the Global Technology Training Manager for Squire Patton Boggs and has 20 plus years’ experience in the technology training industry. Rachel is a Fellow of the Learning and Performance Institute and is certified in the design and delivery of online learning. Rachel’s principal accountabilities are the strategy and leadership of the Technology Training team as well as ensuring that all lawyers and staff have the technology skills they require to do their jobs and practice law in an efficient and effective manner. Rachel believes that training must focus on real world tasks and be workflow based in order to facilitate the transfer of learning from the classroom into the real world. Rachel is one of the founding members of Legal Technology Core Competencies Certification Coalition (LTC4) and serves on the board of directors. LTC4 is a not for profit organization who have established a set of legal technology core competencies and certification that have become the industry standard for both lawyers and support staff.

Bonnie L. Beuth

Bonnie L. Beuth

Information Systems Trainer

Bonnie is the Information System Trainer for FordHarrison and has over 15 years’ experience in the technology training industry. Bonnie is a versatile manager, instructional designer and workflow trainer who can assess the organization’s needs, prepare a comprehensive workflow training plan, and deliver training via eLearning, webinars, interactive content or classroom. Bonnie is one of the founding members of Legal Technology Core Competencies Certification Coalition (LTC4) and she contributes technical expertise combined with over 20 years of business knowledge to her role as Chair of LTC4’s board of directors. LTC4 is a not for profit organization who have established a set of legal technology core competencies and certification that have become the industry standard for both lawyers and support staff.

Tony Gerdes

Tony Gerdes

Director of Knowledge and Innovation

Tony Gerdes works as the Director of Knowledge and Innovation at Offit Kurman, P.A. In this role, he aims to improve the work lives of his colleagues. These improvements may appear as professional development and certification, increased billable fees and client origination, or more effective communication. He also serves as a Contributing Member of LTC4™ (Legal Technology Core Competencies Certification Coalition) where he has been able to support trainers around the world.

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