Practice Management

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Responding to Stressful Workday Situations

If we look closely at how we think throughout a workday, it turns out that for most of the day we’re simply bouncing from thought to thought — without much awareness of the quality of those thoughts.

Getting to the Bottom of Burnout

If you’re seeing signs of employee burnout, these tips can help you cut it off before it becomes a bigger problem.

Burnout is a tricky thing, and it feels like an even weightier term given the last year. You have to be on your toes when it comes to it, and when you least expect it, it can pause or even derail a career. If it’s happening with one of your firm’s lawyers, it can trickle down to the firm’s support staff.

How to Offer a Successful Long-Term Care Insurance Benefit

Long-term care insurance (LTCI) products and enrollment have gone through many twists and turns in the past 10 years. The question many law firms ask is “How do we successfully offer an LTC benefit?”

Raising the Value of Employee Reviews

Follow these 6 tips for effective performance management at your law firm.

Successful performance management should be a top priority for every law firm. But without the right plan and tools, the employee review process can be an administrative nightmare and can ultimately fall flat in its value to both the firm and its employees.

What Makes a Successful Firm?

The Successful Firm Project is a professional network of law firms and solution providers committed to sharing best practices for law firm success. Our mission is to inspire business success for law firm teams through shared experiences, resources and networking. The SFP Leadership Advisory Board is comprised of legal management professionals who possess unique visions about the future of law firms in the 21st century. We asked them to share their outlook on what makes a successful firm.

The Role of Tech in Client Communications

In the last year, many legal organizations have done a good job of focusing on their internal technological needs. But fewer have fully explored how technology can enhance their client relationships.

Pandemic Liability Protections Aren’t Immunity

Demonstrating proof that your law firm has complied with all applicable COVID-19 workplace safety protocols will be critical to a defense against lawsuits, insurance claims and affordable liability insurance coverage in the new normal. Like any risk management strategy, understanding the when, why and how can be daunting — especially in a scenario like an unprecedented pandemic, when guidelines and regulations were ever-changing and differed from state to state.

Who’s the E-Billing Boss? Likely Your Client

As more clients dictate e-billing processes, legal organizations of all sizes will need to get acquainted with outside counsel guidelines. Pop quiz: Who controls legal billing and case management: the law firm or the client?

Making Mental Health Matter

This CE course offers a real conversation about creating an agenda of change in legal organizations.

Top Talent Wants a Lifestyle, Not a Workplace

In 2020, businesses faced demands for radical transparency. Across the professional service industries, including law, the calls were often coming from inside the house.