Client Engagement

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Yes, Attorneys Can Make the Time to Keep in Touch

Frankly, for many attorneys, keeping in touch can seem both overwhelming and daunting. Where should I begin? Where will I find the time? Will they really want to talk to me? Will my outreach feel authentic? The reality is that we all need to be connected. Read on for actionable tips to bring your keep-in-touch intentions to life.

Deliberate Growth Begins with a Deliberate Plan: How Offit Kurman Utilizes a Growth Mindset

Offit Kurman began as an eight-attorney firm in 1987 based out of Baltimore, Maryland. In 2021, it’s expanded to 250 attorneys in 15 offices nationwide. Since developing and implementing a strategic plan in 2007, Offit Kurman has seen an average revenue increase of 14% per year and is now ranked on American Lawyer’s Am Law 200 list. The Successful Firm Project interviewed Offit Kurman’s Managing Partner, Timothy Lynch, to learn how the firm embraces a growth mindset.

Who’s the E-Billing Boss? Likely Your Client

As more clients dictate e-billing processes, legal organizations of all sizes will need to get acquainted with outside counsel guidelines. Pop quiz: Who controls legal billing and case management: the law firm or the client?